Yesterday I posted a review that I would like to update today. Our firm had an event and we purchased flowers for our DIY bubble vases for the tables. We did not have a good experience. Today I received a call from Tom stating his sincere apology and regret that we were not 100% satisfied. I have discovered that he and SueEllen are a class act. They are making everything right and I am happy to say I will definitely give them another try. Now I understand why they receive such high ratings. Thank you Tom.